Get help

Rolletto Casino Get Help

Free, confidential support is available for anyone in the UK affected by gambling. Charities, helplines and blocking software you can use today.

Where can you turn first if gambling is causing problems?

The single most useful step you can take is to talk to a trained adviser. GamCare runs the National Gambling Helpline on 0808 8020 133. The line is open 24 hours a day, 7 days a week. Calls are free, do not appear on phone bills and the conversation is fully confidential. The adviser will not push you in any direction. They will listen, ask a few questions to understand your situation and walk through the options that fit. Many callers describe the first conversation as the moment things started to turn around, because saying the problem out loud removes a huge weight.

If you would rather not call, GamCare also runs a free live chat service through their website. The same advisers staff both channels and the support is identical. Email options are available for people who want to take more time over what they write. Whatever route you choose, reaching out is the right move and it is always free.

Which UK charities offer dedicated gambling support?

GamCare

0808 8020 133

Free 24/7 helpline, live chat and a network of trained counsellors across the UK.

Visit website

BeGambleAware

0808 8020 133

Independent charity providing information, advice and support for anyone affected by gambling harm.

Visit website

Gamblers Anonymous

Local groups

Peer support meetings across the UK based on the twelve-step recovery model.

Visit website

Gordon Moody

01384 241292

Residential treatment and online support for people with severe gambling problems.

Visit website

How does GamStop fit alongside these charities?

GamStop is the national self-exclusion scheme for Great Britain. Registering at gamstop.co.uk blocks you from every UK Gambling Commission licensed gambling site and app for a chosen period of six months, one year or five years. The scheme is free and takes a few minutes to set up. The block cannot be lifted early so you commit fully when you sign up. This is a firm, practical step that pairs naturally with the emotional support charities provide. Many people use both in combination, treating GamStop as the wall around their play and the charities as the conversation that helps them rebuild.

GamStop does not cover international operators including Rolletto. The Non GamStop Casinos page is open and honest about that. If GamStop was the right call for you when you signed up, signing up to a non GamStop casino is rarely a good idea. The pull to do so often signals that the underlying issue is still there. A conversation with one of the charities listed above is the right next step.

What blocking software can you use on your devices?

Software that blocks gambling sites at the device level adds another layer of protection on top of GamStop. Gamban is a paid service that works across phones, tablets and computers. It blocks tens of thousands of gambling related sites and apps and requires a deliberate uninstall process that adds friction to the moment you might be tempted. Many gambling charities partner with Gamban and offer it free to people who reach out for support. BetBlocker is a free alternative that does the same job with a slightly smaller block list.

Open up to someone you trust

A conversation with a partner, family member or close friend often reveals support you did not realise was there.

Help is for everyone affected

If a partner, parent or friend has a gambling problem, the same charities offer support for family members too.

How do you support someone else who is struggling?

Watching a partner, parent or close friend lose control of their gambling is exhausting. The first instinct is often to confront them or to take over their finances. Neither tends to work in the long run. The charities listed above run dedicated support services for family members and the National Gambling Helpline will speak with you about how to approach the conversation. Avoid blame. Focus on specific behaviours you have noticed rather than character. Encourage one small concrete step such as making the call to GamCare together.

Look after yourself in the process. The strain on partners and family members is real and trained counsellors can help you process it. Reaching out for your own support is not selfish. It is what keeps you steady enough to support the person who is struggling.

What does a counselling session actually look like?

Most people who reach out for support imagine that counselling will involve weekly hour-long sessions in a clinical setting. The reality is far more flexible. GamCare counsellors offer phone, video and in-person sessions depending on what suits the caller. The first session is normally a 45-minute conversation that focuses on understanding the situation rather than fixing it. The counsellor will ask about your gambling patterns, what triggered the call, how it is affecting your daily life and what kind of support you are looking for. There is no script, no quiz and no obligation to continue beyond what feels right.

Follow-up sessions are usually weekly or fortnightly and they tend to focus on practical strategies for breaking the cycle. Cognitive behavioural therapy techniques are common because they are evidence-based and they work well for behaviours driven by short-term reward loops. Many counsellors also use motivational interviewing, which helps you set your own goals rather than working towards someone else's. Group sessions are available for people who find peer support more helpful than one-to-one work. The point is to find the format that fits you.

How does financial help fit into recovery?

Gambling debts often sit at the heart of the most difficult conversations. StepChange, National Debtline and Citizens Advice all offer free debt advice to anyone in the UK and they understand gambling-related debt specifically. They can help you negotiate with creditors, set up affordable repayment plans and apply for debt relief options where appropriate. None of them charge fees and none of them push commercial products. If you have built up debt through gambling, dealing with it head-on with proper support is far less daunting than carrying it alone.

Many banks now offer gambling block features within their mobile apps. Monzo, Starling, Lloyds, Barclays, HSBC and Nationwide all include the option to block payments to gambling merchants. The block usually takes 48 hours to lift once activated, which adds useful friction during a vulnerable moment. Pair this with GamStop and device-level software such as Gamban for a layered defence that closes most of the easy paths back to play. The Responsible Gambling page lists the in-account tools that complement these external steps.

How quickly can you expect to feel a difference?

Most people who reach out for help notice an emotional shift within days simply from saying the problem out loud and putting concrete blocks in place. The financial and behavioural recovery takes longer and is rarely linear. Setbacks are common and they are not failures. Treat each setback as data about what triggers led to it and adjust the plan accordingly. Counsellors are used to walking people through these moments and the helplines are open around the clock for exactly this reason. The journey is yours but you do not have to walk it alone.

Call 0808 8020 133

GamCare National Gambling Helpline. Free, 24/7, confidential. Live chat also available through gamcare.org.uk. See our Responsible Gambling page for the in-account tools you can use right now.